The Signature Process of 91: The Pathway to Restoration and Renewal

At 91, our signature process is a transformative journey rooted in compassion, strategic clarity, and accountability. We serve individuals—particularly leaders—who are navigating the complexities of personal, professional, or public fallout. Our process is structured but flexible, allowing us to tailor our support to each client’s unique story and situation. The process unfolds in five key phases:

1. Revelation & Intake (The Awakening)

This phase begins when a client or representative reaches out, often during or after a personal or public crisis. We create a safe, confidential space for them to tell their story and identify the core issues at hand. Our intake team conducts an initial assessment to evaluate the scope of support needed—whether emotional, strategic, or reputational.

• Focus: Listening without judgment

• Deliverable: Intake report and initial restoration strategy

• Outcome: Clarity on the problem and permission to proceed

2. Restoration Mapping (The Blueprint)

In this stage, we co-develop a customized Restoration Plan. It includes personal coaching, reputation repair strategies, spiritual counsel (if requested), and public relations considerations. This plan serves as a map for personal healing and strategic recalibration.

• Focus: Holistic well-being and strategic recovery

• Deliverable: Written Restoration Plan with milestones

• Outcome: A tangible path forward

3. Implementation & Coaching (The Work)

With the plan in place, clients engage in ongoing sessions with our team, which may include life coaches, PR experts, and spiritual advisors. This is where the heavy lifting occurs—healing, rebuilding trust, rebranding, and leadership recalibration.

• Focus: Consistent support, accountability, and execution

• Deliverable: Weekly coaching sessions, media prep (if needed), progress tracking

• Outcome: Visible and internal transformation

4. Reentry Strategy (The Return)

As restoration progresses, we help clients craft a reentry narrative. Whether they’re returning to leadership, transitioning to a new role, or simply living with greater integrity, we develop messaging, communication plans, and timelines.

• Focus: Honoring truth while reclaiming purpose

• Deliverable: Reentry plan, public statements, or strategic silence (if appropriate)

• Outcome: A redemptive, well-timed return

5. Legacy Cultivation (The Beyond)

True restoration goes beyond resolution. We guide clients in creating a sustainable lifestyle that reflects their growth and lessons learned. This may include mentorship roles, writing books, launching initiatives, or becoming advocates for others.

• Focus: Purpose, sustainability, and impact

• Deliverable: Long-term vision support, legacy projects

• Outcome: Redemption that blesses others

Why This Process Matters

91’s signature process blends empathy with excellence. We don’t just fix what’s broken—we help uncover the deeper identity and calling on the other side of failure. Our process is discreet, dignified, and designed to help people rebuild not just reputations, but lives.